C. Change
A. Acceleration
P. Process
CAP (Change Acceleration Process) is certainly the most effective method for quickly implementing sustainable change within any organization. This method was developed at GE in the 1990s during the era of Jack Welch. It was designed, based on best practices, both industrial and academic, to accelerate the implementation of the Work-Out program. Work-Out was the cornerstone of the cultural change instilled by Jack Welch at GE.
The C.A.P. model consists of 7 steps that allow for the transition from the current state to the desired state.
Leading change
Successful change initiatives require strong, committed leadership throughout the entire project.
Creating a shared need
Creating a Shared Need produces the « WAKE-UP CALL », building early momentum for the change initiative. We call it the “Burning Platform”.
Shaping a vision
Visions provide direction and motivation for change.
Mobilizing commitment
Mobilizing Commitment positions the team for downstream interventions. We will identify the matrix of resistances during this stage.
Making change last
Sustained change occurs when change leaders and agents build and implement strategies for making change last.
Monitoring progress
Measuring and tracking progress along the CAP dimensions demands special attention by the change champions.
Changing systems & structures
Identifying and realigning key Systems & Structures is necessary for successful, long-lasting change.
The successful implementation of significant changes that have become foundational today has been influenced by this method by numerous organizations worldwide.
This model offers three advantages.
1. RAPIDITY
The CAP aims to accelerate change in a structured and systematic manner.
2. ENGAGEMENT
The “burning platform” and the development of a shared vision will encourage the entire organization to support organizational changes.
3. ALIGNMENT
He minimizes the effort required to get the organization to understand and align the teams around a specific change.
